Privacy Policy.

1. Introduction

Gulf World Transport Est. (hereinafter "the Establishment" or "we") respects the privacy of its clients and website visitors. This policy explains how we collect, process, and protect the personal data we obtain from you when you use our website or services.

2. Data We Collect

When you contact us or request our services, we may collect the following information:

• Basic information: full name, company name, phone number, email address.
• Shipment details: pickup point, delivery point, cargo type, weight, dimensions.
• Financial information: billing details and tax registration when needed.
• Technical data: IP address, browser type, pages visited on our site.

3. How We Use Your Data

We use your data only for the following purposes:

• Preparing quotes and responding to your inquiries.
• Executing the agreed transport services and tracking shipments.
• Issuing tax invoices certified by the Zakat, Tax and Customs Authority (ZATCA).
• Communicating about services and important updates.
• Improving our services and user experience on our site.

4. Data Protection

We take appropriate technical and organizational measures to protect your data from unauthorized access, modification, disclosure, or destruction. All data is stored in secure systems, accessible only to authorized employees performing related tasks.

5. Data Sharing

We do not sell or trade your personal data to any third party. We may share your data only in the following cases:

• When required to deliver the service (e.g., coordination with Saudi ports or customs).
• When requested by competent government authorities under applicable laws.
• With your explicit prior consent.

6. Cookies

Our site uses essential cookies only to operate the site and improve browsing experience. We do not use advertising tracking cookies and do not share browsing data with third parties for marketing purposes.

7. Your Rights

You retain the following rights regarding your data:

• Access to your personal data we hold.
• Correction of any inaccurate or outdated data.
• Request deletion of your data (subject to legal obligations).
• Object to processing your data for certain purposes.

8. Data Retention

We retain your data for the period necessary to provide the service and fulfill legal and accounting obligations applicable in Saudi Arabia (typically 10 years for tax records).

9. Policy Updates

We may update this policy from time to time. Any material changes will be posted on this page with an updated last-modified date. We advise you to review this page periodically.

10. Contact Us

For any inquiries regarding this policy or to exercise your rights, contact us:

• Email: info@alam-khaleej.com
• Phone: +966 53 944 6965
• Address: Riyadh · Al-Rawdah · Kingdom of Saudi Arabia